Frequently Asked Questions
Everything you need to know about your ATTACK SHARK gaming gear and orders.
What is the typical shipping time for my order?
Orders are processed within 1-2 business days. Standard international shipping typically takes 7-15 business days, while express options may arrive within 3-7 business days depending on your location.
Does ATTACK SHARK offer a warranty on electronics?
Yes, all ATTACK SHARK hardware, including our gaming mice and keyboards, comes with a 12-month limited warranty covering manufacturing defects and technical malfunctions.
Where can I download the latest drivers and software for my device?
You can find all necessary drivers, firmware updates, and customization software in the 'Downloads' section of our official website. Simply search by your product model number.
What is your return policy if I am not satisfied?
We offer a 30-day return policy for items in their original packaging and condition. If you encounter any issues or change your mind, please contact our support team to initiate a return authorization.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.
Do you provide international tracking for shipments?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.